Terms and Conditions

Terms and Conditions
Effective as of: September 13, 2024

Introduction

Welcome to Valentique-Shop. These Terms and Conditions apply to your use of our website and services. By accessing or using our services, you agree to these terms. If you do not agree to these terms, you may not use our services.

Company Information

VLADAR GROUP LLD
3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH
Email: info@valentique-shop.com
Phone: +447488896038
(Company Registration No: OC454967)

Acceptance of Terms

By using our services, you agree to these Terms and Conditions. If you do not agree, you may not use our services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be published on this page, and your continued use of our services constitutes acceptance of the new terms. We recommend reviewing these terms regularly.

Account Responsibility

To access certain features of our service, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Please notify us immediately of any unauthorized use or security breaches.

Payment Terms

  • Payment Processing: We use Stripe for payment processing. By purchasing, you agree to Stripe's Terms and Privacy Policy.

  • Billing: All transactions are processed in Euros (€). "Valentique-Shop" will appear on your statement.

  • Refunds: Refunds are processed according to our Refund Policy and Stripe's guidelines. See the “Returns and Refunds Policy” section for more details.

Returns and Refunds Policy

  • Returns: If you're not satisfied with your purchase, you may return the product within 30 days of receipt. It must be in its original condition and packaging.

  • Refunds: Refunds are issued within 14 days after receiving the returned product, back to the original payment method. Shipping fees are non-refundable unless the item is defective or not as described.

  • Exchanges: Exchanges are only available for defective or damaged items. Please contact us at info@valentique-shop.com for assistance.

Prohibited Conduct

You agree not to:

  • Use our services for unlawful or fraudulent purposes.

  • Engage in any activity that disrupts or interferes with the operation of our services.

  • Violate applicable laws, regulations, or third-party rights.

  • Access unauthorized areas of our service or system.

Intellectual Property Rights

All content and materials on our website—including text, graphics, logos, and images—are the property of Valentique-Shop and protected by intellectual property rights. You may not use, reproduce, or distribute any content without our express written permission.

Limitation of Liability

To the extent permitted by law, Valentique-Shop is not liable for indirect, incidental, special, or consequential damages resulting from your use of our services. Our total liability is limited to the maximum amount allowed by law.

Dispute Resolution

All disputes arising from these terms will be resolved through binding arbitration under the rules of the London Arbitration Association. The arbitration will take place in London, United Kingdom. You agree to the jurisdiction of the courts in London for the enforcement of any arbitration award.

Termination

We may suspend or terminate your access to our services at any time, with or without cause or notice. Upon termination, you will lose access to our services and any associated data or files.

Privacy Policy

Your use of our services is subject to our Privacy Policy, available at https://valentique-shop.com/privacy-policy. By using our services, you agree to the collection, use, and disclosure of your personal information in accordance with this policy.

Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external websites. Use of third-party services is at your own risk and subject to their terms.

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to help us understand how you use our site. You can manage your cookie preferences in your browser settings. See our Cookie Policy for more information.

Your Suggestions

Any feedback, comments, or suggestions you provide to us regarding our services will remain the property of Valentique-Shop. We may use, modify, and share your feedback without any obligation to you.

Governing Law

These terms are governed by and interpreted in accordance with the laws of England and Wales. All disputes related to these terms are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions or concerns about these terms, please contact us:
Email: info@valentique-shop.com
Phone: +447488896038

VLADAR GROUP LLD
3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH